If your Macbook, iMac, MacBook Air, or any Apple device you own is on the fritz, we all know the hassle and frustration that can be involved in getting it back to working order again. Sometimes it might just need a reset, other times it might need something more, like a part replacement or repair.
So why not just bring your iDevice to an Apple Store or other computer repair shop near you? Well – there’s several reasons involved. First of all, while Apple may produce prize-winning products, sometimes – if those products aren’t covered by AppleCare, Apple’s parts & labor warranty – you might see yourself facing a rather hefty mac repair bill when Apple’s finished with your device. Apple charges premium pricing for their products, and they don’t shirk on their repair pricing either.
But what about your local repair guy? What stops you from just swinging by there? Well here’s a couple bulletpoints on why you should choose us over Apple or an individual repair shop for your current or future Mac repair or support situation.
Any trip to an Apple Store, and more often than not, any local repair provider will result in a wait, drive time, and frustration & effort. You can save all this effort and time by simply contacting us, retrieving your repair label, and shipping your computer off to us! And our turnaround times beat the Apple Store time after time – mostly 2-3 days, where the Apple Store will usually take a week or more!
Where any repair at an Apple Store can cost in the thousands or upper hundreds, and a local repair shop not much less, our repairs are competitively designed to fit your budget, repair your Mac correctly, and ensure your Mac is repaired at the most efficient speed possible. We price our services from your pocketbook, unlike Apple Store repairs and local facility repairs.
While your Mac will be repaired by an Apple Certified Technician at an Apple Store, you will pay the extremely expensive price for that. Most local repair facilities will not have Apple Certified Technicians to perform your Mac Repair, and this is an unnecessary risk you should not take. Repairs can go wrong, and un-certified local repair facilities can return your un-repaired Mac to you in sometimes worse condition than when they received it, or perform an incorrect or temporary repair which will leave your Mac broken again very soon. Our Apple Certified Technicians have all undergone extensive training and field experience before they are allowed to repair your Mac.
If your Mac is repaired at the Apple Store, you will never feel that individual experience that comes with any Mac repair – being able to ask your Technician questions, hear their feedback, and much more. You will most likely never meet the actual technician who repaired your Mac. Here at The Mac Genius, you’ll be able to correspond directly with your repair technician via our GeniusSupport portal, and hear their comments, ask them questions and view their recommendations! You’ll even be able to give them a call if you need to!
As a rule, Apple will generally erase your data at some point during the repair, as part of their testing process. This forces you to either back your data up at home, or even worse – if you aren’t setup with a backup system, have no other option than to have Apple charge you to let them make a backup of your data. This is also true of many local independent service providers. On the other hand, we’ll never erase or touch your data unless your repair is data-related, like data recovery. While we still recommend you make a backup, your data is 100% safe with us.
Apple will only be able to provide the standard upgrade or repair options for you. They won’t be able to offer you third part SSD upgrades, third party Hard Drive upgrades, water damage repair for any of your Macs, or even cracked screen repairs! We provide you the flexibility to choose from a multitude of options – everything you could possibly need for your Mac!